Andrea Hanyecz
Customer Experience Freelancer, CXPA Hungary Senior Customer Experience Manager of Budapest Bank. Earned CCXP in 2018.
About this speaker
A Certified Customer Experience Professional and a Lean Six Sigma Master Black Belt and has spent over twenty years in business improvement in GE Capital and Budapest Bank in various positions in Finance, Quality, Operations, Customer Service and Marketing. She is passionate about driving cultural changes to transfer organisations towards customer centricity.
