Frederique is CX inspirator and speaker. She is agile expert and team coach who believes in leading by purpose. Her mission is to unlock potential of both people as organizations.
Talks covered by this speaker
Re-establishing the human connection
Categories covered by Frederique
About this Speaker
Frederique strongly believes that an organisation can only become customer excellent (CX), by empowering employees to be excellent (EX), facilitated by excellent leadership (LX). That’s why she pushes herself to be that authentic leader, empowering and inspiring colleagues and audiences outside of ING with creativity, positivity and fun. She combines strategic thinking with profound CX knowledge and executive team coaching skills.