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Gregorio Uglioni

Gregorio Uglioni

Gregorio Uglioni, the CX Goalkeeper, is an expert in Business Transformation, Innovation and Customer Experience.

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About this Speaker

Gregorio Uglioni is an expert in Business Transformation, Innovation and Customer Experience.


Thanks to his strong leadership skills, Gregorio has successfully led several transformation programs achieving great results, creating a positive customer impact while relentlessly nurturing a positive innovation culture.


His cross-industry engagement for the development of the customer experience science (e.g., with his podcast “CX Goalkeeper”, as a Judge at several international events, as a the co-author of the global best-seller “Customer Experience 3”) and his in-depth know-how allowed him to be recognized as an expert in Customer Experience. He is one of the few CCXP’s in Switzerland.


Gregorio holds two masters from the University of Zurich. He started his career at Accenture and is now the Head of Business Excellence and Customer Experience at a leading credit card company in Switzerland.


Gregorio’s battery charger is his family

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