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Jaakko Lempinen

Head of Customer Experience, Yle Jaakko is experienced data, analytics & AI professional with a great history of working in the digital, broadcast and print-media industry.

About this speaker

For the past 15 years, Jaakko has worked intensively to build the best possible employee and customer experience through advanced analytics services and design - previously on the commercial and now on the public media side.


Yle - more than 5 million experiences of customership

Jaakko Lempinen