Head of Customer Service for Corporate Clients
MTC
Talks covered by this speaker
5
Empathy. Psychology tool for business practitioners. Круглый стол в режиме онлайн: Эмпатия. Психологический инструмент для бизнес-практиков
Categories covered by Natalia
About this Speaker
Natalia is an telco CX expert with more than 15 years' experience in the industry. She has managed a number of service development programs including empathy development. She has also managed measurement programs in large companies.
Наталья Лошкарева, СХ эксперт в телекоме с более чем 15-летним практическим опытом. Руководила рядом программ развития сервиса, включая проекты по развитию и оценке эмпатии в крупных компаниях.
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