Natalia Loshkareva
Head of Customer Service for Corporate Clients, MTC
About this speaker
Natalia is an telco CX expert with more than 15 years' experience in the industry. She has managed a number of service development programs including empathy development. She has also managed measurement programs in large companies.
Наталья Лошкарева, СХ эксперт в телекоме с более чем 15-летним практическим опытом. Руководила рядом программ развития сервиса, включая проекты по развитию и оценке эмпатии в крупных компаниях.
