Nienke Bloem CCXP CSP is a global keynote speaker and educator on Customer Experience, who inspires audiences and has trained over 500 CX professionals on how to be the best CX leader they can be. In just five years, she build a very profitable business for herself and is one of the CX thought leaders in the world.
She leads a speaking practice, a CX game company, a training business and is an associate partner of a CX boutique consultancy firm. So, you could say: "she breathes Customer Experience". She is a CCXP (Certified Customer eXperience Professional) and one of the globally recognized Resource and Training Partners of the CXPA who can train others to become CCXP's.
With her 20 years' experience in strategic change management positions within telecom, travel, financial and IT businesses, she knows how businesses work and speaks the corporate language. On stage, her talks are inspiring and hands-on. Nienke speaks the truth when it comes to customer experience, so expect no fluffy stories from this Dutch speaker in the blue dress.
It is her mission to make the world more beautiful for customers and employees. It is her aim to Make Customer Experience Work and help you grow your business results; by creating great Customer Experiences.