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Olga Guseva

Founding partner, Integria Founding partner of Integria Consult, CXPA authorized trainer, first CCXP in Russia, judge of International CX Awards, European CX Awards, CX World Awards, CX Leader of the Year, co-author of Amazon bestsellers Customer Experience and Customer Experience II

About this speaker

Olga is international customer experience strategy expert and customer-centric culture transformation specialist. She is blogger, keynote speaker and CX Consultant.

She is one of the few CXPA recognized trainers in the world. She is member in CXPA and judge og International CX Awards, European CX Awards and CX World Awards.

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Talks

Welcome - Global track

Jonathan Daniels Nienke Bloem Akos Tolnai Krisztina Kanizsai Balazs Szabo Sirte Pihlaja Andrea Hanyecz Ian Golding Bruno GuimarĂ£es Olga Guseva Beppe De Vincenti Laura Tengerdi Julia Ahlfeldt

Roundtable: A World Tour On Creativity

Steve Simpson Rapelang Rabana Stef du Plessis Graeme Codrington Reg Athwal Nigel Risner Mike Wittenstein Graeme Newell Olga Guseva