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Olga Guseva

Founding partner, Integria Founding partner of Integria Consult, CXPA authorized trainer, first CCXP in Russia, judge of International CX Awards, European CX Awards, CX World Awards, CX Leader of the Year, co-author of Amazon bestsellers Customer Experience and Customer Experience II

About this speaker

Olga is international customer experience strategy expert and customer-centric culture transformation specialist. She is blogger, keynote speaker and CX Consultant.

She is one of the few CXPA recognized trainers in the world. She is member in CXPA and judge og International CX Awards, European CX Awards and CX World Awards.

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Talks

Welcome - Global track

Ian Golding Nienke Bloem Balazs Szabo Akos Tolnai Krisztina Kanizsai Bruno GuimarĂ£es Beppe De Vincenti Laura Tengerdi Jonathan Daniels Andrea Hanyecz Sirte Pihlaja Julia Ahlfeldt Olga Guseva

Roundtable: A World Tour On Creativity

Nigel Risner Stef du Plessis Graeme Codrington Steve Simpson Olga Guseva Reg Athwal Mike Wittenstein Graeme Newell Rapelang Rabana