Teija Kuustonen is a CXPA Finland Ambassador and a CCXP with close to 20 years of experience of working in the intersection of customer, business and technology. She has a keen desire for designing solutions that make the everyday experiences for both customers and employees more efficient, smooth and delightful.
Categories covered by Teija
About this Speaker
Teija Kuustonen is a Certified Customer Experience Professional (CCXP) and CXPA Finland Ambassador. Currently, she works at Lindström where she combines her passion for experience, digitalization and transformations by smoothening the customer journey for both customers and customer interfacing employees. Earlier, she has lead customer experience related activities in financial and IT services industries, covering both B2B and B2C.