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Tuomas Manninen

Competence Lead, Design, OP Financial Group Tuomas Manninen has a long experience in design management and customer exprience management. He knows how to build design as a strategic competence.

About this speaker

Tuomas Manninen, Competence Lead, Design. Joined OP in 2014. Almost 20 years of managing and developing the customer experience within agencies and large organisations. Helped to grow design into a strategic competence area in OP. Keynote speaker at several Finnish and international seminars and events, and interviewed for publications such as the book, ‘Designin uusi aalto’ (The New Wave in Design).

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Stepping up design maturity — lessons from OP Financial Group

Tuomas Manninen Pia Hannukainen