A Talk by Andrea Hanyecz, Krisztina Kanizsai, Balazs Szabo, Laura Tengerdi and Akos Tolnai
CXPA Hungary,
Zoosh Group & CXPA Hungary Network,
CXFactory.org,
CXPA Hungary and
AbilityMatrix
About this talk
Co-creation workshop
18.05-18.15 Ice breaker, Krisztina Kanizsai
18.15-18.35 Ideation in small groups with ideation tools
18.35-18.45 Internal group discussion and voting
18.45-18.50 Gallery Walk as a tool to share and present, Krisztina Kanizsai
18.50-19.00 Break & networking
19.00-19.20 Story Boarding
19.20-19.40 Presentation and feedback
19.40-19.55 Ideas to be prioritised and turned into action plans, Krisztina Kanizsai
Categories covered by this talk
Andrea Hanyecz
Senior Customer Experience Manager of Budapest Bank. Earned CCXP in 2018.
Krisztina Kanizsai
Designing loveable solutions that are derived from an understanding of the business, the customers and the technology building blocks to deliver exceptional customer experience. Helping startups and mature enterprises to realise the potential of great ideas.
Laura Tengerdi
Laura Tengerdi has over 25 years of marketing and branding experience. She has also work as head of customer experience and become a Certified Customer Experience Professional (CCXP).
Akos Tolnai
Coaching, Customer Experience, Startups, Entrepreneurship, Business Design, Sales, Design Thinking, Sales and Marketing, Sales Strategy and Management, Product Strategy, Product Marketing, Product Development, Business Strategy, Business Model Design, Business Planning
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