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Co-creation workshop (LIVE only)

A talk by Andrea Hanyecz, Krisztina Kanizsai, Balazs Szabo, Laura Tengerdi and Akos Tolnai
CXPA Hungary, Zoosh Group & CXPA Hungary Network, CXFactory.org, CXPA Hungary and AbilityMatrix

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About this talk

Co-creation workshop

18.05-18.15 Ice breaker, Krisztina Kanizsai

18.15-18.35 Ideation in small groups with ideation tools

18.35-18.45 Internal group discussion and voting

18.45-18.50 Gallery Walk as a tool to share and present, Krisztina Kanizsai

18.50-19.00 Break & networking

19.00-19.20 Story Boarding

19.20-19.40 Presentation and feedback

19.40-19.55 Ideas to be prioritised and turned into action plans, Krisztina Kanizsai

Categories covered by this talk

Andrea Hanyecz

Senior Customer Experience Manager of Budapest Bank. Earned CCXP in 2018.

Krisztina Kanizsai

Designing loveable solutions that are derived from an understanding of the business, the customers and the technology building blocks to deliver exceptional customer experience. Helping startups and mature enterprises to realise the potential of great ideas.

Laura Tengerdi

Laura Tengerdi has over 25 years of marketing and branding experience. She has also work as head of customer experience and become a Certified Customer Experience Professional (CCXP).

Akos Tolnai

Coaching, Customer Experience, Startups, Entrepreneurship, Business Design, Sales, Design Thinking, Sales and Marketing, Sales Strategy and Management, Product Strategy, Product Marketing, Product Development, Business Strategy, Business Model Design, Business Planning

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