A Talk by Sean Hough
Managing Director,
Hidden Africa
About this talk
Seasoned travel industry executive, Sean Hough, will join Julia Ahlfeldt for a conversation about the future of the travel industry.
In their fireside chat, Sean and Julia will explore examples of how the travel industry is creatively responding to the challenges of delivering customer experience amid the ongoing health crisis. Sean will share insights about implications for safari experiences, which are unique to Africa, and how he's leveraged both CX and EX throughout his career to help organizations thrive - even in the face of change.
Categories covered by this talk
Sean Hough
Sean has a long and impressive career in the travel industry. He has turned around two retail travel businesses. In 2013, Sean received the Outstanding Executive award from global tourism giant, The Travel Corporation.
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