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Global CX Day 2021 Global CX Day 2021
Michela Cocco Beppe De Vincenti

Fireside Chat: How innovation and creativity help developing great products and experiences

A Talk by Michela Cocco and Beppe De Vincenti

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About this Talk

Michela Cocco, Global CX & Innovation Manager of Nespresso will be joining a fireside chat with Beppe De Vincenti, the Founder and Managing Partner of nexa Consulting.

They will speak about the topic: “How innovation and creativity help developing great products and experiences”.

Pre-recorded presentations & interviews

About The Speakers

Michela Cocco

Michela Cocco

Global CX & Innovation Manager, Nespresso

Michela is CX Manager with a Marketing background who strongly believes in CX to drive business growth and break the silos in the organization.

Beppe De Vincenti

Beppe De Vincenti

Founder and Managing Partner, nexa Consulting

Beppe de Vincenti is co-founder and managing partner of nexa consulting. He is professional in data driven marketing and customer experience management.