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Innovative storytelling defines exceptional Customer Experience

A Talk by Faran Niaz
CEO & Founder, CX Future

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About this talk

• What is CX Storytelling? • Significance for organization • What CEOs of Top Global companies say about importance of storytelling • Every ROLEX tells a story! • How Nike, Airbnb, and Dove use CX storytelling to influence customer sentiments

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Faran Niaz

With 25 years of hands-on experience of Customer Experience work Faran has earned his place among true CX Professionals. His track record is amazing including true customer experience transformations and recognition by "Awards international" as the most experience judge!

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