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Teija Kuustonen Sirte Pihlaja

Pre-Show - Finland track

A Talk by Sirte Pihlaja and Teija Kuustonen

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About this Talk

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About The Speakers

Sirte Pihlaja

Sirte Pihlaja

CEO, CCXP, Best-Selling Author, International Keynote Speaker, Trained LEGO Serious Play Facilitator, Shirute & CXPA Finland

Sirte Pihlaja's purpose in life is to make people HAPPY. She helps organisations become the best version of themselves. She is a highly skilled, international CX/EX advisor, keynote speaker, community creator and global bestselling author, recognised as TOP150 Global CX Thought Leader. She is passionate about sparking creativity through LEGO Serious Play.


Teija Kuustonen

Teija Kuustonen

Head of Fast Track, CCXP & Ambassador, Lindström & CXPA Finland

Teija Kuustonen is a CXPA Finland Ambassador and a CCXP with close to 20 years of experience of working in the intersection of customer, business and technology. She has a keen desire for designing solutions that make the everyday experiences for both customers and employees more efficient, smooth and delightful.