Pre-Show - Finland track
A Talk by Sirte Pihlaja and Teija Kuustonen
Shirute & CXPA Finland and
Lindström & CXPA Finland
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Sirte Pihlaja's purpose in life is to make people HAPPY. She helps organisations become the best version of themselves. She is a highly skilled, international CX/EX advisor, keynote speaker, community creator and global bestselling author, recognised as TOP150 Global CX Thought Leader. She is passionate about sparking creativity through LEGO Serious Play.
Teija Kuustonen is a CXPA Finland Ambassador and a CCXP with close to 20 years of experience of working in the intersection of customer, business and technology. She has a keen desire for designing solutions that make the everyday experiences for both customers and employees more efficient, smooth and delightful.