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Opening remarks and update on the CXPA in SA

A talk by Julia Ahlfeldt
Customer Experience Strategist and Business Advisor, CCXP & Network Lead, Julia Ahlfeldt CX Consulting & CXPA Cape Town

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About this talk

Julia will provide some opening remarks and an update on the CXPA in South Africa before we kick off the talks for CX Day 2021.

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Julia Ahlfeldt

Julia is a customer experience advisor, speaker and strategic leader with over 15 years of experience. She has specialized in driving profitable growth through improved customer experiences.

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