Opening remarks and update on the CXPA in SA
A Talk by Julia Ahlfeldt (Customer Experience Strategist and Business Advisor, CCXP & Network Lead, Julia Ahlfeldt CX Consulting & CXPA Cape Town)
About this Talk
Julia will provide some opening remarks and an update on the CXPA in South Africa before we kick off the talks for CX Day 2021.
About The Speakers
Customer Experience Strategist and Business Advisor, CCXP & Network Lead, Julia Ahlfeldt CX Consulting & CXPA Cape Town
Julia is a customer experience advisor, speaker and strategic leader with over 15 years of experience. She has specialized in driving profitable growth through improved customer experiences.